'Check for real ice-cream on the packs before buying them,' urges Amul, in a new advertisement. The film cautions against frozen desserts that are made using 'vanaspati tel' and urges consumers to opt for 'real ice-cream', that's made of milk, instead.
Hindustan Unilever (HUL), which markets frozen desserts, under the Kwality Walls brand, has initiated a legal battle against GCMMF.
As reported in Brand Equity, the HUL spokesperson said, "Amul has been airing a misleading television commercial since March 2017. This advertisement makes factually incorrect statements creating apprehensions among consumers of frozen desserts. The advertisement makes incorrect claims about the usage of 'vanaspati/vanaspati-tel' in frozen dessert products. We wish to clarify that Kwality Wall's range of 'frozen desserts' do not contain Vanaspati. In fact, Kwality Wall's range of frozen desserts contains milk/milk solids like ice creams. The only difference is that frozen desserts use vegetable fat instead of dairy fat, which actually makes them healthier as they have lower saturated fat and do not have cholesterol."
Srinivasan Swamy, chairman, ASCI, a self-regulatory body that propagates responsible advertising, says, "Both HUL and Amul have this long running dispute. This (dispute) is (about what lies) at the core of their product offering. Let them settle this in court..."
Neither HUL nor Amul is likely to be satisfied with the decision taken by ASCI's CCC (Consumer Complaints Council), he says.
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