News > Advertising & Brand Strategy
Postmen show ‘mailer-daemon’ to Zapak Mail TVC
Sapna Nair | agencyfaqs! | Mumbai, June 12, 2007
Zapak Mail
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launched its ‘simple and speedy’ e-mail service a few months ago supported by two television commercials - ‘Pehalwaan becomes Budhimaan’ and ‘Rocket Raja’. While the former had the audiences smiling, the latter has found itself in a soup of sorts.

Rocket Raja- Zapak Mail
Cycle Mani- Ordinary Mail
Rocket Raja speeds up
Cycle Mani shown defeated
The ‘Rocket Raja’ TVC shows a post man on a cycle named ‘Cycle Mani’, depicting the ordinary mail service and ‘Rocket Raja’ the champion inside a rocket, representing Zapak Mail’s speedy e-mail service at a speed testing centre. As Rocket Raja escalates in to the sky, ordinary mail man (read postman) on his cycle is shown defeated and dejected. And Zapak Mail wins.

This, apparently, hasn’t gone down too well with the postal services personnel. The Indian Post and Telegraph Services sent a letter of objection to Zapak Mail last week, stating that the TVC does not show postman in a good light and is hence offensive to their sentiments. On receiving the complaint the ADA Group Company pulled the advertisement off-air.

Defending the TVC, Arun Mehra, chief marketing officer, Zapak Mail says, “The TVC compares two e-mail services - and not a postman with Zapak Mail as it is being perceived.” Despite being clear on their stand, the company is taking corrective measures to ensure that no damage is done to the sentiments of the postal department.

Cyrus Oshidar, who created and conceptualised the ad finds the whole fiasco ridiculous. “How can someone get serious about such an illogical and fictional ad?” he questions. He states that the ad was meant to be fun and and not to be taken literally. About it demeaning postmen, he asserts, “It is like the cops getting upset because Batman or Shaktiman is going around saving people’s lives.” He is amazed at the way this non-sense is being treated with so much sensibility.

Zapak Mail is determined to keep the ‘Rocket Raja’ icon alive and a new TVC is underway. Meanwhile, a few other commercials under the ‘Life is Fast’ viral series will be telecast on television and let peace prevail.

© 2007 afaqs!

Comment (15)
From agasti— Sun 17 Jun 2007 09:53:23 AM yes, i agree with the objection taken by Post. first of all post's are going down day by day, its hard to survive for them & if someone still deteriorates there image is not ethical. this is not allowed atleast in India
From vbr— Wed 13 Jun 2007 06:00:00 PM If someone brings out an ad showing the ad's creator in such a ridiculous and hilarious situation, then he would understand the inherent pains.
From Sameer Shah— Wed 13 Jun 2007 03:49:07 PM Hey sandi You have hit the bulls eye. I also read the news article where postal department has objected. Its really funny. How can they object
From Punam Shukla— Wed 13 Jun 2007 03:33:32 PM I completely agree with james coz I also use zapakmail service myself and find that to be very good. I have not seen the commercials personally.
From James Shah— Wed 13 Jun 2007 12:36:15 PM I have seen this TVC and I really like it. It is really very hilarious. I personally use zapakmail and have found it to be very good. Guyz keep it up :)
From Tanya Mishra— Wed 13 Jun 2007 10:58:43 AM I don’t understand what the hullabaloo is all about. Why are postmen so upset about the advertisement? There are two postmen in the ad - one is ‘Cycle mani’ and the other is ‘Rocket Raja’. They are both postmen – the loser and the winner. It is not as if the commercial shows the loser in the ad to be a postman and the winner to be an email service with wires and cables tied around him.

I give thumbs up to the commercial which my kids can never get enough of. They even keep trying to copy the way the Postmen act in the TVC. Way to go guys.
From Ravz— Wed 13 Jun 2007 10:55:16 AM I have seen this TVC many times and not once did I feel that there was anything detrimental being said about ‘Postmen’. It just states the fact that emails are faster than ordinary post. No wonder the latter is called ‘Snail Mail’. The commercial shows that ZapakMail is faster than ordinary mail and I see nothing wrong in stating facts.

I just hope people will start getting less touchy about petty issues and learn to take things, like these, on a funny note.
From vibes— Tue 12 Jun 2007 02:48:44 PM its a senseless ad with a senseless argument...can we get some real creativity on board please...
From akshat jain— Tue 12 Jun 2007 02:07:50 PM rocket raja for zapak .kaisa hai ye mazak.if mail is rocket server is petrol.if the server is down mail will go slowly.i will suggest zapak to change the name of internet to zapaknet. thn everything will be fast.
From sandi— Tue 12 Jun 2007 01:16:25 PM the postal department's objection is funny. its just a creative presentation of an idea thats it.........
From arundhati— Tue 12 Jun 2007 12:26:46 PM HEY NOSHTRADAMUS, YOU ARE GOD'S GIFT TO AGENCYFAQS! KEEP WRITING!
From Benny— Tue 12 Jun 2007 12:02:56 PM So how come I saw the TVC thrice, within an hour, between 11 & 12 last night (11/06)? Who took off what then?
Btw, "delightful" experience with SpeedPost & the Indian Postal Service recently - so the less said the better about them!
From John— Tue 12 Jun 2007 10:42:05 AM Hilarious is the situation and very unintelligent was the TVC...the future of online gaming and fast mails on bicycles and khaki clad Astronauts....Kudos to the postal department...atleast someone got a bad creative off air.
From Raju— Tue 12 Jun 2007 10:38:09 AM It's just a normal ad treated humorously. Debate and issues are seem to be nonse. Creativity is creativity....
From noshtradamus— Tue 12 Jun 2007 09:46:52 AM While I think it's ridiculous for the Post and Telegraph Services to complain about the ad, I think the ad is equally ridiculous.

If the ad is about comparing two email services, as the company claims, then two points come up in my mind:

1. All email is almost instantaneous - that's how the technology works. Or hasn't the marketing team realised that? Or maybe it's a position they're taking because they're targetting really ignorant people, and Zapak is hoping to fool them with what Bulls download on our streets every day.
2. Those in the know will acknowledge speed as a function of an underutilised mail server - still new, or unpopular. And the moment it becomes popular - then the 'so called speed problem' will come into play - not in the actual transfer speed of the mail, but for the site to open.

As for the treatment of the TVC - if i want to see stuff like this anytime, I'll watch mtv or channel v. at least the music there is much better.
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