TNS, a global research consultancy, has announced the appointment of Hemant Dham as executive director, operations, India. He moves in from Ipsos, a research agency, where he was leading the operations function for India. Dham has worked at TNS in the past; he was vice-president, operations for TNS India and Sri Lanka in 2010.
He assumes his position with immediate effect and will be based in Mumbai.
Rajagopal says Dham joins TNS at a time when the company is ready to redefine and completely digitalise data collection across geographies. "TNS has made major investments in new technology and talent to enhance our offer. This appointment is key to achieving our overall strategy and demonstrates our commitment to delivering excellence in operations, which translates to value for our clients. Hemant's sharp focus on quality and client service will be an asset to the organisation."
Dham has over 20 years of experience in the research industry. Besides Ipsos, he has worked at market research agencies NFO, IRIS and Nielsen as well.
About his appointment, Dham says, "I am excited to be re-joining TNS India. As the industry leader in operations, TNS is driving the next wave of innovation and growth in operations with technology-led initiatives and world class standards."
TNS is part of Kantar, an insight, information and consultancy group. Kantar is the data investment management division of WPP.
TNS advises clients on specific growth strategies around new market entry, innovation, brand switching and stakeholder management. TNS is present in over 80 countries.