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customer experience management

daiommmm Guest Article
Moving beyond NPS: A comprehensive approach to measuring CX
By Saurabh Agrawal
Jan 15, 2025 05:00 IST 4 Min read
Guest Article: Ankur Singla: 7 trends that will change customer experience in India Guest Article
Guest Article: Ankur Singla: 7 trends that will change customer experience in India
By Ankur Singla & Akosha Onedirect, New Delhi
Nov 27, 2014 05:30 IST 5 Min read
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