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Customer Experience

Reshu SarafMarketing
Godrej Interio: Redesigning furniture as a canvas for modern Indian self-expression
By Anushka Jha
Nov 12, 2025 05:30 IST 4 Min read
Deepa_article_coverSreekant Khandekar Interview
The challenge is to differentiate the fad from the trend: Deepa Krishnan
By Sreekant Khandekar
Sep 04, 2025 05:30 IST 8 Min read
daiommmmGuest Article
Moving beyond NPS: A comprehensive approach to measuring CX
By Saurabh Agrawal
Jan 15, 2025 05:00 IST 4 Min read
Screenshot 2024-12-24 080222MarTech
Privacy pays: Why data protection is the new customer currency
By Ubaid Zargar
Dec 24, 2024 04:50 IST 3 Min read
ForresterPredictionsMarketing
55% global B2B marketers to up spend on AI bots in 2025: Forrester
By afaqs! news bureau
Dec 04, 2024 08:19 IST 3 Min read
How is omnichannel revolutionising customer experience?Marketplace
How is omnichannel revolutionising customer experience?
By Mayank Rai
Aug 18, 2022 05:00 IST 3 Min read
“Customer support a large gap in OTT customer experience”: Hansa ResearchMedia
“Customer support a large gap in OTT customer experience”: Hansa Research
By Abid Hussain Barlaskar
Mar 03, 2020 05:15 IST 2 Min read
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