Yatra.com launches India's first 'Online Ticket Cancellation' service

Company Brief

New Delhi, May 29, 2008

Yatra.com, a leading online travel company, today announced the launch India's first 'Online Ticket Cancellation' service. Customers can now cancel their domestic air tickets online. Its an exclusive service for the customers of Yatra.com and will allow the customer to cancel any domestic flight booking, at any time. Once the online cancellation is complete, the refund will be credited back to the customer's account/credit card. What's more by opting to cancel your ticket online you can save upto Rs 150.

As with every other service provided by Yatra.com, the online cancellation of flight bookings is extremely simple and can be done in a few simple steps. The customer just needs to log in to the 'My Bookings' section of yatra.com. Click on the 'Yatra Reference No.'or the 'Flight Details' link. Move to the 'Cancel Flight' tab, and select the passengers for whom the ticket needs to be cancelled and then go to the 'Review' section to verify the cancellation details. To conclude, the customer clicks on the 'Cancel Flight' button and the air ticket will be cancelled.

Speaking on the occasion, Dhruv Shringi, Co founder, Yatra.com, said, "Cancellation of air tickets has been a concern for some of our valued customers. Keeping in line with our endeavour to continuously give best-in-class service to our customers we have introduced Online Ticket Cancellation Service. Yatra.com is the first company in India to launch this service which will help our loyal customers to conveniently cancel domestic air tickets online and also save Rs150 on the cancellation fee. For those customers who do not wish to cancel tickets of every passenger, there is a provision of partial cancellation".

Yatra.com was launched in August 2006 and within a short span of time it has seen a 40 fold increase in revenue with an employee base touching 700. Currently, Yatra.com is posting average revenue of Rs 80 crores a month with a volume of 6, 500 air tickets and over 300 rooms a day. The company achieved a turnover of $120 million in the financial year 2007-08 and expects to break even in 2009.

For further information, please contact:

Sharmistha Ghosh

Mob: +9891859626

e-mail: sharmistha1982@gmail.com