MakeMyTrip introduces bus-ticket booking on the website and travel stores

Company Brief

New Delhi, June 18, 2008

MakeMyTrip, India’s leading travel portal expanded its range of offerings to include Bus Ticket Bookings. Travellers can now access this service both on the website or the physical travel stores in over 20 cities across India. The entire purchase process - from search to printing ticket (including transaction) can be accomplished on the website in four simple steps. Booking through the MakeMyTrip website enables travellers to choose their seat from the seat map as per their preference. MakeMyTrip offers bookings across categories like Volvo, Air Conditioned, Non Air Conditioned, Deluxe, Semi Deluxe, Sleeper and Semi Sleeper buses.

Speaking about the new service, Mr. Rajnish Kapur, CIO, said “Over the last few months, we have witnessed a surge in the ancillary services business. With more people recognizing the choice and value offered by travel portals, it wasn’t long before the more traditional business categories would witness migration. By launching this service we are seeking to strengthen our portfolio of offerings and ensure that we remain the one-stop shop for travel solutions.”

Travellers can book tickets by logging onto the MakeMyTrip website and clicking on the Bus ticket booking option. The ticket booking menu will appear on the screen. Passengers can then feed in details regarding points of departure and destination as well as select the departure date. The screen displays the available options – the passengers can choose the preferred option as well as the seat-of-choice basis the seat map. Once the booking details are confirmed, payment can be made either through a credit card, a debit card or an internet enabled online bank account.

Bus tickets booked through MakeMyTrip.com are e-tickets which can be printed at the time of booking. MakeMyTrip also shares the e-ticket with customers through e-mail that can be printed at a later date. The traveller is required to take a printout of the ticket along with an identity proof and present it at the time of boarding.

A cancellation fee is levied to cancel the ticket – this amounts to 10% of the fare if informed more than 48 hours in advance. If customer cancels the ticket in between 48 hours - 24 hours before travel, it will result in 25% fare deduction. No refund will be made for cancellation within 24 hours before travel. Partial bus tickets under one booking cannot be cancelled – one needs to cancel all bus tickets under the booking and make a new booking.

For further information, please contact:

Vox PR

Kanika Kohli

e-mail: kanikak@voxpr.co.in