Canon establishes comprehensive document management and consultancy business in India

Company Brief

New Delhi, August 04, 2009

Canon India Pvt. Limited, India's No 1. Complete Digital Imaging Company today announced its venture into the managed document services space. The CIOs of Indian Enterprises have recognized the need to reduce costs and optimize resources, so that they can build higher competitiveness for their organization. They are also realizing the need for domain experts to manage processes and activities more effectively. Thus outsourcing has gained importance in document management. The service which Gartner calls” The last great area of uncontrolled & invisible cost is Print. The way to do is through deployment of Managed Print Services. This essentially consists of three simple stages that work in continuous cycle. These are:-

1. Assessment

2. Optimization

3. Monitoring and Management

Canon, brings to the CIOs, a holistic approach for providing expert consultancy and solutions on all the three areas

Canon is a dynamic company which always has aligned its strategies towards the need of its customers. The enterprise segment is one of the crucial engagement areas for Canon and we realized that in the slowdown phase, each enterprise would look at saving costs by shifting from Capex to Opex models and bringing in operational excellence. One of the major areas to look at it is the print infrastructure. This is the area where Canon is the technology leader and continues to innovate and deliver what it promises to its customers, said Mr. Kensaku Konishi, President & CEO- Canon India.

In phase-I, Canon India would be partnering with its customers to optimize their print management. In the second phase which may be a year later Canon India would take lead in adding input site which covers digitization of hard copies, archival, indexing, retrieval and workflow to provide end to end document imaging solutions. These would ensure minimal paper usage and flow within the organization to bring higher efficiency in speed.

Speaking on the Occasion, Mr. Alok Bharadwaj, Senior Vice President- Canon India, “With our core technology strength in digital imaging, we are present across complete business product categories of printers, copiers, faxes, MFDs, high speed scanners, Cheque scanners, large format printers & digital presses. We have also introduced various software solutions which are device neutral. Our 10 years of experience in deploying 250 direct sales & service teams has prepared us to move to next higher orbit of offering comprehensive document management & consultancy”.

“Canon has formed a new business group of MPS-Managed print services, where key account managers are being developed as consultants capable of undertaking large scale projects involving print health check ups, designing optimal fleet, deploying & helping clinets monitor & manage entire process of printing more effectively”, Mr. Bharadwaj added.

Before this announcement, Canon carried out Round table meetings with 21 CIOs of large enterprises from various verticals to understand their immediate and long term pain areas. This helped in aligning the offerings & internal organization. During last six months, Canon has signed up with 3 enterprises with multicity & multi location operations deploying hardware & software solutions. Canon also plans to leverage its global software development centre based in India apart from tie ups with leading solution providers in developing customized document solutions. Towards this Canon India has built 3 Business Solutions Lounges in Mumbai, Gurgaon & Bangalore where various simulated solutions can demonstrate applications to business users.

The entire success of such a deployment is pivoted around convenience and change management for that end user who would in the end use these multifunctional devices on daily basis. Canon understands this as a critical aspect towards such a deployment and has well established processes in place to help enterprises overcome these hurdles

In the second phase, the strategy is to help enterprises look beyond printing devices and navigate the surplus flow of information in a cost effective manner.

For further information, please contact:

20:20 MEDIA

Rinu Jha

Mobile: 9999687155

Email: rinu@2020india.com