NCR introduces India’s first 'No Envelope' multi-function ATM

Comapny Brief

Mumbai, September 15, 2009

NCR Corporation today unveiled its next-generation NCR SelfServ 32 automatic teller machine (ATM).This ATM is India’s first ‘No Envelope’ Multi Function Intelligent Deposit ATM. With dedicated intelligent cash deposit and recycling functionality, the NCR SelfServ 32 helps financial institutions to reduce operating costs, improve customer service and increases revenue generation opportunities.

NCR SelfServ 32 is scalable to offer bulk cheque deposit that helps faster clearance and instant deposit at the ATM. This solution is in sync with RBI's (Reserve Bank of India) current initiative of getting banks technology ready to offer cheque truncation. Besides intelligent cash deposit and recycling, NCR SelfServ 32 allow an array of revenue generation opportunities for banks such as bill payments, funds transfer and remittance, mobile phone top-up, and couponing.

The other multi-channel self-service banking solutions introduced today included NCR APTRA eMarketing and APTRA Connections software that allow banks to better serve their customers across point of service, mobile and online channels.

A recent study, conducted by BuzzBack on behalf of NCR Corporation, indicates that 97 percent of Indian respondents are more likely to do business with companies that provide multichannel self-service. 81 percent or respondents have increased their likelihood to use self-service in the past year. Significantly, 80 percent of survey respondents from India say that the availability of self-service technologies creates a more positive perception of the deployer’s brands.

Sharing his views, Pradeep Sen, NCR, managing director for India said: "The introduction of NCR SelfServ ATM reflects a key NCR strategy to link the consumer experience across the ATM, the Internet and mobility. Clearly, consumers want self-service banking to be convenient, easy to use, secure and always available when and where they want. As consumers do more through the ATM channel, it becomes imperative for financial institutions to ensure their ATM network is constantly up and running. NCR is committed to deliver the best in technology and services and will continue to innovate in changing the way consumers connect, interact and transact with businesses."

Through a higher note capacity, the new NCR SelfServ ATMs minimize cash-in-transit visits. The new NCR SelfServ ATMs offer a diverse range of intelligent 'no envelope' cash deposit and recycling options, including deposit and validation of up to 200 notes per transaction and up to four dispense/recycle cassettes with a total capacity of over 9,000 notes -- thereby ensuring higher availability at all times. The NCR SelfServ 32 machine is scalable to offer intelligent ‘no envelope’ cheque deposit - up to 30 cheques in a single bunch.

As part of the NCR SelfServ family of next-generation ATMs, NCR SelfServ 32 are equipped with "self-healing" technology to automatically recover from software failures and downtime without intervention, cutting down recovery time previously ranging from three to four hours to 10 to 15 minutes. Built for enhanced availability, the NCR SelfServ 32 feature intuitive graphic operator panels with simple lead-through and service access from the front, rear and side to simplify routine maintenance tasks and maximize up-time Firmware updates and software upgrades can also be downloaded to the ATM automatically.

NCR SelfServ units are available with NCR’s patented two-sided thermal (2ST) receipt printers that can reduce ATM receipt paper consumption by up to 45 percent. Its dual receipt roll dispensers include auto-change functionality and hold larger paper rolls. The NCR SelfServ 32 utilise LED lighting, 25 percent less cabling and NCR’s patented 2ST printers to minimize power consumption, carbon footprint and paper waste, helping financial institutions to address sustainability and reduce environmental impact.

For further information, please contact:

Hanmer MS & L

Bratin Roy

Mobile: +91- 98338 68621

E-mail: bratin.roy@hanmermsl.com