Pegasystems Inc., (NASDAQ: PEGA), the leader in business process management (BPM) and a leading provider of customer relationship management (CRM) solutions, and Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), the leading IT services, business solutions and outsourcing firm, today announced a global strategic alliance to strengthen TCS' BPM practice and provide industry-leading BPM solutions and services to worldwide clients.
The Pegasystems and TCS alliance will bring together the breadth and depth of TCS' domain expertise across multiple industries with Pegasystems' solutions to deliver robust business process management solutions for its clients. The TCS and Pegasystems strategic alliance will focus on all vertical markets serviced by TCS. Pegasystems' patented Build for Change® technology provides agile, configurable business platforms. Through this, TCS clients will be able to better adapt to ever changing business needs.
"BPM projects have gained momentum among many global organizations throughout the economic downturn and have continued as the climate improves," said Michele Cantara, vice president of research at Gartner. "The growth trajectory in the market has presented many opportunities for BPM software vendors and systems integrators to work together to meet the demands that today's global organizations require. Gartner's 'BPM sweet spot' identifies this as projects where processes change frequently, with business users requiring the ability to make changes to the processes. With BPM, software vendors and systems integrators are able to take a more agile approach to process improvement to provide rapid returns on investment to their shared clients. Most organizations who 'do BPM' need a mix of technology, change management, business transformation, and domain expertise. A combination of resources from BPM software vendors and systems integrators gives companies access to this expertise, and when BPM software vendors and systems integrators share the same agile methodology for BPM, time to process improvement is greatly accelerated."
"Today's global organizations are looking to harness the power of BPM to drive business transformation projects that provide a rapid return on their investment," said John Barone, Managing Director, Global Strategic Alliances at Pegasystems. "Pegasystems is committed to working with best-in-class solutions integrators, such as TCS, to help in the delivery of our industry-leading technology. We feel that our solutions combined with the expertise and global scale that TCS provides bring a strong value proposition to many of the world's leading enterprises."
"Customers are looking to transform their existing business environment to ensure flexible, scalable and automated business process work flows," said Suresh Muthuswami, Vice President and Head, Insurance at TCS. "This strategic alliance will take advantage of Pegasystems industry-leading SmartBPM platform and industry frameworks and TCS' Global Network Delivery ModelTM to help our customers increase the efficiency and agility of their IT operations."
/afaqs/media/member_avatars/b19bc90752f22463c21493ea40ad04dd26b32ea4045d163717734c0181e00e52.png )
Follow Us/afaqs/media/agency_attachments/2024-10-10t065829449z-afaqs_640x480.png)
/afaqs/media/media_files/2025/07/31/airtel-perplexity2025-ticker-2025-07-31-13-42-41.jpeg)
/afaqs/media/post_attachments/d8895f7ee1f48365b095a582810b7fb2eb1635556238850364aa0d52bc0b82c1.jpg)