In 2024, India embraced convenience with Swiggy Instamart expanding beyond groceries to deliver makeup, toys, vacuum cleaners, and more—all in just 10 minutes. In its fourth edition, How India Swiggy’d 2024: Quick Commerce Edition highlights the evolving preferences of consumers opting for ultra-fast deliveries on Swiggy Instamart. Here are the key trends that defined the year:
Opening with the biggest purchases of 2024:
Delhi and Dehradun residents made headlines by spending over Rs 20 lakhs each on Swiggy Instamart. Their top picks? Atta, milk, and oil—kitchen essentials.
Nationwide, the top 5 items ordered were milk, curd, dosa batter, chips, and soft drinks. Some quick stats:
- 1 in every 15 orders included milk.
- 1 in every 5 orders had fruits or vegetables.
For pet lovers: A Mumbai user spent over Rs 15 lakhs on pet supplies, mostly dog and cat food.
Tech enthusiasts: A Chennai user spent Rs 1,25,454 on electronics and appliances, buying 85 items like gaming earphones, smartwatches, and kitchen gadgets.
Mango mania: A Hyderabad user spent Rs 35,000 on mangoes in May.
What’s trending at different times of day?
- Morning (4–7 AM): Milk, veggies, and eggs dominate.
- Late night (10 PM–4 AM): Ice cream, chips, and cold drinks take over.
- 8–9 PM: Peak time for sanitary pad orders.
- November: Highest demand for pain relief products.
Festive splurges:
- On Dhanteras, an Ahmedabad user spent Rs 8,32,032 on gold coins.
- Diwali saw Rs 45 lakhs spent on brooms and Rs 4,60,000 on poker chips in Delhi.
- Swiggy Instamart delivered 8,00,000 rakhis on Raksha Bandhan, with one Mumbai user ordering 31 rakhis.
- Valentine’s Day peaked with 307 roses ordered per minute.
What are Indian cities buying on quick commerce?
Bengaluru:
- Led in puja essentials and party supplies, ordering 1.8 times more wine and shot glasses.
- Purchased 2,72,731 toothbrushes.
Mumbai:
- Spent Rs 8,20,360 on tonic water in a single day.
- Topped umbrella and raincoat orders.
Delhi:
- Spent Rs 60 crore on instant noodles and topped orders for chips and noodles.
- Over 43 snack lovers spent more than Rs 75,000 each on chips.
Vizag: A user spent Rs 27,742 on toys.
Fun trends:
- Bengaluru ordered the most underwear, surpassing Hyderabad and Mumbai combined.
- 1 in 140 orders included a sexual wellness product, with Bengaluru leading in condom purchases.
- Stealth orders between 10–11 PM included masala chips, Kurkure, and flavored condoms, with Delhi, Hyderabad, and Bengaluru topping the list.
Quickest and cheapest deliveries:
- Fastest delivery: Kochi in 89 seconds for bananas and red amaranthus.
- Cheapest order: Rs 3 for a pencil sharpener in Hyderabad.
Eco-conscious and international shoppers:
- Hyderabad and Bengaluru led in opting for "Deliver Without Bag."
- Most international orders came from Canada, the U.S., Kuwait, and Singapore, mainly for milk, dosa batter, and water.
These insights are based on data collected from January 1 to December 1, 2024, from Swiggy Instamart, a quick commerce platform. Offering a wide range of products, from electronics and beauty to fashion and home essentials, Swiggy Instamart is operational in 54 cities across India.