Sourav Ganguly’s health misfortune throws a googly at Fortune Rice Bran Health oil
The 48-year-old BCCI president and former India cricket captain endorses a brand that promises a healthy heart. After his recent heart attack, netizens overreact to the irony of the situation.
What's the best way for brands to handle disgruntled consumers venting on social media?
Where does customer grievance end, and social media bullying begin? Learnings from Gaurav Kapur versus Swiggy, and Mini Mathur versus Veneta Cucine India.